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And to be clear, these were physical gift cards I bought at the store. Thanks.
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Check a couple of threads down.
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https://www.humaniplex.com/membership/
top of the page big blue box
"Contact Support with Additional Questions"
https://www.humaniplex.com/membership/giftcard/
top of the page big blue box
"Please Contact Support with any Questions."
top of every page
white/blue button
"Contact Us/Help!"
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^ 
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